Privacy Policy

At Drip Chief, a Native American family-owned business, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit or make a purchase from our Shopify store.
Information We CollectWe collect information you give us directly, such as:
  • Name, billing and shipping address, email address, and phone number when you place an order.
  • Payment information (processed securely by Shopify Payments or your chosen payment provider — we do not store full credit card details).
  • Account details if you create an account (email and password).
  • Communications you send us (customer service inquiries, reviews, etc.).
We may also automatically collect:
  • Device and usage information (IP address, browser type, pages visited) through cookies and similar technologies.
  • Order history and product preferences to improve your experience.
How We Use Your InformationWe use your information to:
  • Process and ship your orders.
  • Communicate with you about orders, updates, and customer service.
  • Improve our store, products, and services.
  • Send you marketing emails (only if you’ve opted in — you can unsubscribe anytime).
  • Comply with legal obligations and prevent fraud.
Sharing Your InformationWe do not sell your personal information. We may share it with:
  • Shopify and other service providers (shipping partners like USPS/UPS, payment processors) who help us run our store and fulfill orders.
  • Law enforcement or regulators when required by law.
Cookies and TrackingOur store uses cookies to keep you logged in, remember your cart, and analyze site traffic. You can manage cookie preferences through your browser settings. We may use Google Analytics or similar tools to understand customer behavior.
Data SecurityWe take reasonable security measures to protect your information. However, no system is completely secure, so we cannot guarantee absolute security.
Your RightsYou may request to:
  • Access, correct, or delete your personal information.
  • Opt out of marketing communications.
To exercise these rights, contact us using the details below.
Children’s PrivacyOur store is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This PolicyWe may update this Privacy Policy from time to time. We will post the revised version here with a new effective date.